Customer Relationship Management (CRM) Software Provided by RightNow.

RightNow delivers on demand CRM software and services that create the best possible experience for your customers while reducing costs—through email, live chat, web self-service, phone, and more.

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However, if you are interested in learning more about providing the best possible customer experience for your customers while reducing costs, please read on.

The RightNow CRM suite of service, marketing, and sales is designed to help our clients reduce operating costs, improve customer experience, retention and advocacy, and maintain a competitive edge.

Our integrated customer relationship management (CRM) solution leverages one common knowledge foundation, so customer service agents, marketers, and sales reps all have the same view of the customer, and insight into all interactions across departments. We deliver our CRM software solution on demand, so you can avoid the issues associated with IT installs or the costs of purchasing new hardware. And, RightNow clients can choose to start with just one on demand CRM software application—or the entire RightNow CRM Suite of customer service, marketing automation, and sales automation.

Forrester ranked RightNow as a leader in enterprise CRM suites and midmarket CRM suites, and recommends RightNow for B2C organizations in need of a customer-service-centric CRM suite solution with a rapid time-to-value.