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WebcastWebcast: Should Your Organization Get Out of the Email Business? Email sounds simple, but it's complex technology that is difficult and time-consuming to manage. So more and more organizations are abandoning their on-premise email sys...

Tags: Cloud Computing, USA.NET, Software As A Service (SaaS), Software, Online Communications

Sponsored by: USA.NET
Date: September 2008
USA.NET
White PaperProviding Immediate ROI and Productivity Gains with NetOp Remote Control IT professionals are liable for maintaining an organization's numerous computers, an expensive and time-consuming task that is compounded with the proliferation of branch...

Tags: CrossTec NetOp, Finance, Managerial Accounting, NetOp Remote Control, ROI

Sponsored by: NetOp Tech
Date: November 2008
NetOp Tech
White PaperMonitoring Physical Threats in the Data Center Traditional methodologies for monitoring the data center environment are no longer sufficient. With technologies such as blade servers driving up cooling demands and reg...

Tags: Data Center, Data Centers, Data Management, Hardware, Monitoring

Sponsored by: American Power Conversion (APC)
Date: June 2007
American Power Conversion (APC)
White PaperIP Telephony Executive Guide 2007 If you're considering a switch from a traditional PBX to an IP PBX, ShoreTel's IP Telephony Executive Guide will help. It's an information-packed compendium of art...

Tags: IP, IP Telephony, Network Technology, Networking, PBX

Sponsored by: ShoreTel
Date: April 2007
ShoreTel
WebcastWebcast: Growing Your Business with CRM Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...

Tags: Advertising & Promotion, Strategy, Software, Product Marketing, On-demand

Sponsored by: BNET
Date: September 2008
BNET
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WebcastWebcast: The Top 5 Ways to Save Money with CRM Customer Relationship Management, or CRM, is highly regarded as an excellent solution for making money but often overlooked as an equally effective tool for saving money....

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: TechRepublic
Date: December 2008
TechRepublic
White PaperITIL Version 3.0 -- What It Means to You A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry. ITIL v3 presents an entirely n...

Tags: Business Operations, Global Knowledge Network Inc., It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: April 2006
Global Knowledge
White PaperVoIP: How to Plan for the Bandwidth and Calculate the Cost Savings The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan ...

Tags: Bandwidth, Global Knowledge Network Inc., Networking, Telecommunications, Telephony

Sponsored by: Global Knowledge
Date: October 2005
Global Knowledge
White PaperProviding Immediate ROI and Productivity Gains with NetOp Remote Control IT professionals are liable for maintaining an organization's numerous computers, an expensive and time-consuming task that is compounded with the proliferation of branch...

Tags: CrossTec NetOp, Finance, Managerial Accounting, NetOp Remote Control, ROI

Sponsored by: NetOp Tech
Date: November 2008
NetOp Tech
WebcastLive Webcast: The ROI for HD Video Communications: A Case Study on how JSA Heath is connecting doctors and patients in High Definition Today, more organizations are turning to High Definition video communications as an everyday business communication tool to increase meeting productivity and reduce trave...

Tags: Communication, Video Communication, Video, Roi/Tco, ROI

Sponsored by: GBH Communications
Date: December 2008
GBH Communications
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WebcastWebcast: Using CRM to Drive Sales in a Slowing Economy Customer Relationship Management, or CRM, is widely acknowledged as one of the most important facets of maintaining and growing a successful business. Even so, many stil...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: TechRepublic
Date: November 2008
TechRepublic
WebcastWebcast: Growing Your Business with CRM Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...

Tags: Advertising & Promotion, Strategy, Software, Product Marketing, On-demand

Sponsored by: BNET
Date: September 2008
BNET
White PaperSales Force Automation Comparison Guide Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and mar...

Tags: Customer Relationship Management (CRM), SFA, Sales Strategy, Sales Force Management, Sales Force Automation Comparison Guide Inside CRM

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White PaperOn-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White PaperEnterprise IP PBX Buyers Guide: Features and Services That Matter This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them. Out...

Tags: IP, Network Technology, Networking, VoIP-News, VoIP-News Buyer

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White PaperCompare Top Hosted VoIP Phone Systems From Vendors like Aptela, Packet8 and Covad Research the leading hosted PBX systems from major vendors and compare the features and services that are important to you. A new phone system is a crit...

Tags: Covad Communications Group Inc., VoIP Phone, VOIP, Telephony, Telecommunications

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White PaperAlternative Business VoIP Systems - Hosted vs. IP PBX IP PBX Premise-Based or Hosted System? When considering an imminent transition from either Centrex service or a Key system / PBX product to a state-of-the-art Hosted IP ...

Tags: IP, Networking, PBX, Telecommunications, Telephony

Sponsored by: VoIP-News
Date: September 2004
VoIP-News
WebcastLive Webcast: Real-Time Visibility of Field-Based Inventory and Assets using RFID Traditional methods for tracking inventory, assets and personnel in the field are labor intensive and inaccurate. This can result in reduced sales, productivity and ope...

Tags: Asset, Webcast, Security, Sales Strategy, Sales

Sponsored by: SkyeTek
Date: December 2008
SkyeTek
TrainingBusiness Analysis Essentials View Available Dates and Locations In this introductory course, you'll delve into the role and responsibilities of the business an...

Tags: Analysis, Global Knowledge Network Inc., Productivity, Requirement, Schaumburg

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
WebcastLive Webcast: Business Service Delivery is the Next IT Battleground As IT budgets are leveling off (in some cases decreasing), the CIO of 2009 will have to manage to several givens: The demand for business service delivery wil...

Tags: ASG Software Solutions, Business Service, Hardware, Information Technology, Webcast

Sponsored by: ASG Software Solutions
Date: December 2008
ASG Software Solutions
WebcastLive Webcast: Mobile Tools for Competitive Advantage In tough economic times, your business needs a competitive advantage! Expensive office suites and high overhead infrastructure are the staples of traditional organization...

Tags: Advertising & Promotion, Competitive Advantage, Marketing, Mobile, Mobile Tool

Sponsored by: PC Connection
Date: December 2008
PC Connection
WebcastLive Webcast: The Top 5 Ways to Save Money with VoIP With a slowing economy, it is more important than ever to save money for your business. That's the promise of VoIP and one of the main reasons why so many organizations ...

Tags: Networking, Telecommunications, Telephony, VOIP, Webcast

Sponsored by: TechRepublic
Date: December 2008
TechRepublic
White PaperFax Purchasing Decision: Fax Server or Fax Service? Looking for the fax delivery solution that's right for your business? This Davidson Consulting white paper compares and contrasts fax servers to fax services to h...

Tags: Fax, Fax Server, Server

Sponsored by: Esker
Date: December 2007
Esker
White PaperImplementing Energy Efficient Data Centers Electricity usage costs have become an increasing fraction of the total cost of ownership (TCO) for data centers. It is possible to dramatically reduce the electrical con...

Tags: American Power Conversion Corp., Storage, Roi/Tco, Managerial Accounting, Hardware

Sponsored by: American Power Conversion (APC)
Date: August 2006
American Power Conversion (APC)
White PaperDetermining Total Cost of Ownership for Data Center and Network Room Infrastructure This paper describes an improved method for measuring Total Cost of Ownership of data center and network room physical infrastructure and relating these costs to the over...

Tags: American Power Conversion Corp., Storage, Roi/Tco, Network, Managerial Accounting

Sponsored by: American Power Conversion (APC)
Date: December 2005
American Power Conversion (APC)
White PaperForrester - Competition Intensifies for the SMB ERP Customer Over the next three to five years, the most dynamic and innovative growth area in enterprise applications will be users in the small and midmarket. With unique requiremen...

Tags: Forrester Research Inc., Small And Medium Business, Smb/Sme

Sponsored by: Oracle
Date: August 2007
Oracle
White PaperSAP and Oracle: Who's Ready for Small and Medium-sized Businesses? Download this Nucleus Research paper to learn who's delivering the greatest enterprise software value to the SMB market. An in-depth analysis of 56 customers showed signi...

Tags: Oracle Corp., SAP AG, Small And Medium Business, Smb/Sme

Sponsored by: Oracle
Date: June 2007
Oracle
White PaperComputerworld Report - Enterprises Rate Importance of IP Telephony Features, Management, and Applications The goal of Computerworld's March 2005 online survey was to better understand the challenges enterprises face with their telephone systems, and how IP telephony may addre...

Tags: Computerworld, IP, IP Telephony, Networking, ShoreTel

Sponsored by: ShoreTel
Date: April 2005
ShoreTel
White PaperVoice over IP Manageability: Architecture Matters When it comes to simplified phone system management, the underlying architectural approach makes a big difference. This white paper compares the various architectural app...

Tags: IP, Network Technology, Networking, ShoreTel, Telecom & Utilities

Sponsored by: ShoreTel
Date: October 2004
ShoreTel
Case StudyVoIP Hits the Bull's Eye for Sporting Goods Supplier's Call Center McKenzie Sports was experiencing steady growth by acquiring companies and adding facilities. When the sporting goods company added a new site and more users for its Nebra...

Tags: Call Centers, Telephony, Telecommunications, Telecom & Utilities, Software

Sponsored by: ShoreTel
ShoreTel
WebcastLive Webcast: Top 5 Ways that Remote VPN Access Can Help your Company Survive the Recession The economic downturn presents significant new challenges for business. Staff reductions are a reality but customers still require attentive support. Meeting these need...

Tags: Network Security, Networking, Recession, Security, Staff Reduction

Sponsored by: Positive Networks
Date: December 2008
Positive Networks
White PaperExtreme Savings: Cutting Costs with Wide-Area Data Services Did you know it's possible to cut IT costs without impacting day-to-day IT operations? In fact, when you download this white paper from Riverbed on cost-savings through w...

Tags: Finance, Information Technology, Management, Managerial Accounting, Riverbed Technology Inc.

Sponsored by: Riverbed
Date: April 2008
Riverbed
WebcastWebcast: Reduce the Risk of Email Downtime and Lower Your Total Cost of Ownership Email has become the most pervasive channel for business communication yet despite large enterprise investments in replication, mirroring, and tape backup systems, email ...

Tags: Downtime, E-mail, Email Outage, Email System, MessageOne

Sponsored by: Dell MessageOne
Date: November 2008
Dell MessageOne
White PaperOracle Business Brief: Make Compliance Work for You Learn how to make compliance work for you, rather than the other way around, with Oracle solutions for midsize organizations....

Tags: Compliance, Oracle Corp.

Sponsored by: Oracle
Date: July 2008
Oracle
White PaperDetermining the ROI of Web Application Acceleration Managed Services Web-based applications are virtually critical to business operations today. An understanding of the costs and benefits of managed services for web application accelerati...

Tags: Acceleration, Roi/Tco, ROI, Managerial Accounting, Managed Services

Sponsored by: Akamai Technologies
Date: August 2006
Akamai Technologies
Case StudyIDC: Defragmentation's Hidden Value for the Enterprise How did 3 companies reduce help-desk calls and increase productivity with up to 165% ROI? IDC took an in-depth look at the savings and benefits that system software and d...

Tags: Defragmentation, Diskeeper Corp., International Data Corp.

Sponsored by: Diskeeper
Date: December 2005
Diskeeper
White PaperThe ROI of Defragmenting the Windows Enterprise Why is defragmentation so important? This paper covers disk fragmentation, the problems it creates, and how that translates to lost time and productivity on a massive sca...

Tags: Defragmentation, Diskeeper Corp., Downtime, Finance, Fragmentation

Sponsored by: Diskeeper
Date: April 2003
Diskeeper
White PaperTired of the Same Old Song? Crank Up the ROI of Your Help Desk The help desk can be a rich resource for cost savings and ROI on the people, process and technology investments you've already made. Read this document to learn more abo...

Tags: Call Centers, CDC Software, Finance, Help Desk, It Operations

Sponsored by: CDC Software
Date: November 2008
CDC Software
White PaperROI Analysis for Intelligent File Virtualization Take a closer look at the financial benefits of Intelligent File Virtualization with F5 ARX. F5 Acopia products virtualize existing file storage resources for dramaticall...

Tags: Cloud Computing, Utility Computing, Storage Management, Storage, Roi/Tco

Sponsored by: F5 Networks
Date: October 2008
F5 Networks
Resource CenterIBM Systems advisor tool IBM is dedicated to helping small and medium-sized businesses find the right systems hardware while protecting their investments with flexible, scalable products that can...

Tags: Advisor, Finance, IBM Corp., Investment, Tool

Sponsored by: IBM
Date: January 2008
IBM
White PaperMicrosoft Dynamics AX: Build a Competitive Edge for Manufacturing Plant Operations Manufacturing organizations bear the brunt of global competition. Whether your plant operations consist primarily of discrete, repetitive, build-to-order, continuous proc...

Tags: Manufacturing, Microsoft Corp., Microsoft Dynamics

Sponsored by: Microsoft
Date: June 2006
Microsoft
White PaperManage Your Operations for Greater Profitability with Retail Chain Manager for Microsoft Dynamics AX Midsize retailers face the same inventory planning and control challenges as their larger competitors, though they typically do so with far fewer resources and less-devel...

Tags: Microsoft Corp., Microsoft Dynamics, Retail, Retail Company

Sponsored by: Microsoft
Date: January 2006
Microsoft
White PaperThe Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or contact manageme...

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Process

Sponsored by: Microsoft
Date: September 2004
Microsoft
White PaperIncreasing ROI and Reducing the Risks of Your Application Portfolio Application Portfolio Management (APM) solutions help IT executives evaluate the benefits, costs, and risks associated with each application while maximizing the value re...

Tags: ASG Software Solutions, Roi/Tco, ROI, Portfolio, Operational Planning

Sponsored by: ASG Software Solutions
Date: October 2008
ASG Software Solutions
WebcastHow to Develop Your CMDB Project's ROI While long-term ROI claims from enterprise customers oftentimes can exceed up to 400% or more, many IT executives are struggling with making initial ROI assessments for t...

Tags: ASG Software Solutions, CMDB, Finance, Managerial Accounting, ROI

Sponsored by: ASG Software Solutions
Date: September 2008
ASG Software Solutions

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