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WebcastWebcast: Should Your Organization Get Out of the Email Business? Email sounds simple, but it's complex technology that is difficult and time-consuming to manage. So more and more organizations are abandoning their on-premise email sys...

Tags: Cloud Computing, USA.NET, Software As A Service (SaaS), Software, Online Communications

Sponsored by: USA.NET
Date: September 2008
USA.NET
White PaperFax Software and Fax Services: Making the Best Choice Fax communication presents a challenge for organizations seeking to improve business process efficiency. As fax has remained a medium of choice for business information t...

Tags: Fax, Fax Service, Software

Sponsored by: Esker
Date: July 2008
Esker
White PaperYankee Group: Software as a Service Dramatically Improves CRM Success This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a...

Tags: Advertising & Promotion, Software-as-a-service, Software As A Service (SaaS), Software, Sales Strategy

Sponsored by: Oracle
Date: February 2008
Oracle
White PaperDetermining Total Cost of Ownership for Data Center and Network Room Infrastructure This paper describes an improved method for measuring Total Cost of Ownership of data center and network room physical infrastructure and relating these costs to the over...

Tags: American Power Conversion Corp., Storage, Roi/Tco, Network, Managerial Accounting

Sponsored by: American Power Conversion (APC)
Date: December 2005
American Power Conversion (APC)
White PaperHosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
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WebcastWebcast: The Top 5 Ways to Save Money with CRM Customer Relationship Management, or CRM, is highly regarded as an excellent solution for making money but often overlooked as an equally effective tool for saving money....

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: TechRepublic
Date: December 2008
TechRepublic
WebcastLive Webcast: Energy Efficient Data Centers - Lower Costs, Greener Outcomes The centerpiece of the industry's current focus on green IT is the corporate data center, the most visible energy hog in the IT landscape. Many companies are convinced th...

Tags: Data Center, Data Centers, Data Management, Hardware, PC Connection Inc.

Sponsored by: PC Connection
Date: December 2008
PC Connection
White PaperITIL V3 and the PMBOK - Distinct but Complementary The Project Management Body of Knowledge (PMBOK®) is the quintessential project management methodology in the North American marketplace - the PMBOK®, from the Project ma...

Tags: Business Operations, Strategy, Quality, Project Management, Process Improvement

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White PaperBusiness Service Management: What It Is and Why You Should Care Business Service Management (BSM) is a relatively new term in the IT management community but it has already become a buzzword. This white paper explains what BSM is and ...

Tags: Business Service, Business Service Management

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White PaperDealing With Specific Types of Difficult People About 10 percent of the typical workforce falls into the category of "Difficult People." The effects they have on the organization vary greatly, but usually involve low m...

Tags: Finance, Team Management, Team, Taxes, Recruitment & Selection

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
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White PaperRisk Management: Bridging Policies and Procedures - Fundamental Security Concepts One thing that security professionals know is that security is about processes, not about the technology. The key to security is to match the technology to the process, b...

Tags: Risk Management, Security

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
WebcastEthical Hacking and Risk Assessments Protecting your business's computer network is one of the most important moves you can make. In this on-demand seminar you'll learn how hackers access networks and what c...

Tags: Cloud Computing, Global Knowledge Network Inc., Hacking, Networking, On-demand

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White PaperVista SP1: What You Need To Know Before You Deploy The release of Windows Vista SP1 allows you to take advantage of improvements that Microsoft and its partners have developed to provide the best experience possible. SP1 ...

Tags: Microsoft Windows, Microsoft Windows Vista, Microsoft Windows Vista (Longhorn), Microsoft Windows Vista SP1, Operating Systems

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
White PaperVoice Architectures and Deployment Models As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type. T...

Tags: Choice, Global Knowledge Network Inc., Networking, Telecommunications, Telephony

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
WebcastUsing the Six Laws of Persuasion in Negotiations This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately create the attit...

Tags: Finance, Free Trade, Global Knowledge Network Inc., Negotiation

Sponsored by: Global Knowledge
Date: May 2008
Global Knowledge
White PaperWindows Server 2008: What To Expect Most IT professionals who deal with ever-changing technology appreciate consistency and predictability. When they hear that a new version of Windows Server is coming out,...

Tags: Global Knowledge Network Inc., Hardware, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
WebcastUsing Emotional Intelligence in the Technical Professions In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use it in professional situations. Dr. Greer discusses...

Tags: Emotional Intelligence, Leadership, Management, Tools & Techniques

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White PaperConducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network When preparing to conduct a site survey for a Cisco wireless LAN (WLAN) installation, follow the Cisco network design methodology. Cisco's Prepare, Plan, Design, Implemen...

Tags: Cisco Systems Inc., Wireless Network, Wireless LANs, Wireless, Wi-Fi

Sponsored by: Global Knowledge
Date: December 2007
Global Knowledge
White PaperThe Executive Guide to Business Analyst and Project Management Terminology Project management has been increasing in visibility both inside and outside the executive office. Now, with the emergence of business analysis as an independent field, u...

Tags: Analysis, Business Analysis, It Operations, It service Management, Management

Sponsored by: Global Knowledge
Date: November 2007
Global Knowledge
White PaperAn Introduction to Windows Server 2008 Server Manager Spending time studying and learning the Server Manager console may be the quickest way to become familiar with Windows Server 2008. Exploring the roles and features secti...

Tags: Global Knowledge Network Inc., Hardware, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: September 2007
Global Knowledge
White PaperTop 10 Reasons Why TCP Is Reliable In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to understand how firewalls and routers limit the flow...

Tags: Global Knowledge Network Inc., Networking, TCP, Tcp/Ip

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
White PaperWhat Is Micromanagement? And What You Can Do To Avoid It. The costs of micromanaging to an organization can be staggering. Learn how to recognize the signs of micromanagement--and how to overcome it....

Tags: Global Knowledge Network Inc.

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White PaperExchange Server 2007: What To Expect Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 and is shooting for a general availability date o...

Tags: E-mail Servers, Enterprise Software, Global Knowledge Network Inc., Groupware, Microsoft Exchange Server

Sponsored by: Global Knowledge
Date: October 2006
Global Knowledge
White PaperEffectively Managing Team Conflict All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflic...

Tags: Global Knowledge Network Inc., Management, Team, Team Management

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White PaperImplementing ITIL Using the PMBOK in Four Repeatable Steps This white paper provides an overview of the PMBOK® as well as the key process areas and functions within the IT Infrastructure Library (ITIL). It then compares and contr...

Tags: Business Operations, Global Knowledge Network Inc., It Services, ITIL, PMBOK

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White PaperITIL Version 3.0 -- What It Means to You A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry. ITIL v3 presents an entirely n...

Tags: Business Operations, Global Knowledge Network Inc., It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: April 2006
Global Knowledge
White PaperVoIP: How to Plan for the Bandwidth and Calculate the Cost Savings The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan ...

Tags: Bandwidth, Global Knowledge Network Inc., Networking, Telecommunications, Telephony

Sponsored by: Global Knowledge
Date: October 2005
Global Knowledge
WebcastWebcast: Should Your Organization Get Out of the Email Business? Email sounds simple, but it's complex technology that is difficult and time-consuming to manage. So more and more organizations are abandoning their on-premise email sys...

Tags: Cloud Computing, USA.NET, Software As A Service (SaaS), Software, Online Communications

Sponsored by: USA.NET
Date: September 2008
USA.NET
White PaperProviding Immediate ROI and Productivity Gains with NetOp Remote Control IT professionals are liable for maintaining an organization's numerous computers, an expensive and time-consuming task that is compounded with the proliferation of branch...

Tags: CrossTec NetOp, Finance, Managerial Accounting, NetOp Remote Control, ROI

Sponsored by: NetOp Tech
Date: November 2008
NetOp Tech
WebcastLive Webcast: The ROI for HD Video Communications: A Case Study on how JSA Heath is connecting doctors and patients in High Definition Today, more organizations are turning to High Definition video communications as an everyday business communication tool to increase meeting productivity and reduce trave...

Tags: Communication, Video Communication, Video, Roi/Tco, ROI

Sponsored by: GBH Communications
Date: December 2008
GBH Communications
WebcastUsing VoIP to Cut Costs in a Slowing Economy Businesses of all sizes are now realizing the need to not only cut costs but continue to provide infrastructure and tools to grow their businesses. Business VoIP technol...

Tags: Business Communication, Networking, Telecommunications, Telephony, VOIP

Sponsored by: TechRepublic
Date: November 2008
TechRepublic
WebcastWebcast: Using CRM to Drive Sales in a Slowing Economy Customer Relationship Management, or CRM, is widely acknowledged as one of the most important facets of maintaining and growing a successful business. Even so, many stil...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: TechRepublic
Date: November 2008
TechRepublic
WebcastWebcast: Growing Your Business with CRM Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...

Tags: Advertising & Promotion, Strategy, Software, Product Marketing, On-demand

Sponsored by: BNET
Date: September 2008
BNET
White PaperSales Force Automation Comparison Guide Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and mar...

Tags: Customer Relationship Management (CRM), SFA, Sales Strategy, Sales Force Management, Sales Force Automation Comparison Guide Inside CRM

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White PaperOn-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White PaperVoIP-News Telephony Providers Comparison Guide Compare the Top 7 Telephony providers. See which vendors deliver. And which ones don't! This Comparison Guide lines up the key vendors in the market and compares the mo...

Tags: Networking, Telecom & Utilities, Telecommunications, Telephony, VOIP

Sponsored by: VoIP-News
Date: May 2008
VoIP-News
White PaperEnterprise IP PBX Buyers Guide: Features and Services That Matter This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them. Out...

Tags: IP, Network Technology, Networking, VoIP-News, VoIP-News Buyer

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White PaperCompare IP PBX systems from leading vendors like Cisco, Nortel and Avaya This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors lik...

Tags: Avaya Inc., VOIP, Vendor, Telephony, Telecommunications

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White PaperCompare Top Hosted VoIP Phone Systems From Vendors like Aptela, Packet8 and Covad Research the leading hosted PBX systems from major vendors and compare the features and services that are important to you. A new phone system is a crit...

Tags: Covad Communications Group Inc., VoIP Phone, VOIP, Telephony, Telecommunications

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White PaperAdopting Sales Force Automation Solution Tip Sheet Accurate sales forecasting & customer relationship management can make or break a business, yet many sales and marketing managers struggle to find the right customer rela...

Tags: CRM, SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Inside CRM
Date: September 2007
Inside CRM
White PaperPremise IP-PBX Checklist Everything you'll need to know before talking with a premise-based PBX provider. This checklist organizes all of the basic information about your current situa...

Tags: Networking, PBX, Telecommunications, Telephony, VOIP

Sponsored by: VoIP-News
Date: July 2007
VoIP-News
White PaperHosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
White PaperHosted VoIP/PBX - Ten Questions You Should be Asking Your Vendors Before committing to an IP PBX provider for your office phone system, get the industry's Top 10 questions you must ask. Just like signing up for cable TV; the provider m...

Tags: Cable, VOIP, TVs, Telephony, Telecommunications

Sponsored by: VoIP-News
Date: July 2007
VoIP-News
White PaperReliable Business Phone Systems That Cut Your Bill by Up to 60% Considering a new or upgraded phone system for your business? Download your Phone System Buyer's Guide to get a step-by-step 'game plan' on the most cost-effective and fe...

Tags: Phone, Telecom & Utilities, VoIP-News

Sponsored by: VoIP-News
Date: May 2007
VoIP-News
White PaperHosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM

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