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WebcastWebcast: Growing Your Business with CRM Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...

Tags: Advertising & Promotion, Strategy, Software, Product Marketing, On-demand

Sponsored by: BNET
Date: September 2008
BNET
White PaperThe Definitive Guide to Midmarket ERP Solutions An ERP (Enterprise Resource Planning) solution offers businesses big gains, including increased revenues and heightened productivity. And these days, ERP solutions are no...

Tags: Enterprise Resource Planning (ERP), Enterprise Software, ERP, Software

Sponsored by: Inside ERP
Date: April 2008
Inside ERP
White PaperHosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
White PaperChoosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...

Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: August 2007
Oracle
White PaperHosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
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WebcastNegotiating with Authority The act of negotiating has several aspects and definitions, including, the "art of the deal", "making the big sale", and "making the right decision", to reference but a f...

Tags: Channel Management, Cloud Computing, Global Knowledge Network Inc., Marketing, On-demand

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
WebcastUsing the Six Laws of Persuasion in Negotiations This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately create the attit...

Tags: Finance, Free Trade, Global Knowledge Network Inc., Negotiation

Sponsored by: Global Knowledge
Date: May 2008
Global Knowledge
White PaperSales Force Automation Comparison Guide Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and mar...

Tags: Customer Relationship Management (CRM), SFA, Sales Strategy, Sales Force Management, Sales Force Automation Comparison Guide Inside CRM

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White PaperOn-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White PaperHow to Drive Adoption of Your SFA Solution This FREE research article provides Sales and Marketing professionals key drivers for increasing SFA adoption in a slowing economy: Understanding your current ...

Tags: Customer Relationship Management (CRM), SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Inside CRM
Date: September 2007
Inside CRM
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White PaperAdopting Sales Force Automation Solution Tip Sheet Accurate sales forecasting & customer relationship management can make or break a business, yet many sales and marketing managers struggle to find the right customer rela...

Tags: CRM, SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Inside CRM
Date: September 2007
Inside CRM
TrainingMBA Boot Camp View Available Dates and Locations This course provides an introduction to the core curriculum of university-level graduate busines...

Tags: Chicago, Strategy, Schaumburg, MBA, Marketing Research

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White PaperIt's All About the Salesperson: Taking Advantage of Web 2.0 Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparab...

Tags: Advertising & Promotion, Web, Social Networking, Sales Strategy, Sales Force Management

Sponsored by: Oracle
Date: August 2008
Oracle
White PaperYankee Group: Software as a Service Dramatically Improves CRM Success This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a...

Tags: Advertising & Promotion, Software-as-a-service, Software As A Service (SaaS), Software, Sales Strategy

Sponsored by: Oracle
Date: February 2008
Oracle
White PaperCRM Your Salespeople Will Love CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all manageme...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: August 2007
Oracle
White PaperChoosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...

Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: August 2007
Oracle
White PaperTechRepublic Resource Guide: A firsthand look at successful CRM implementation CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: TechRepublic
Date: July 2008
TechRepublic
PresentationMicrosoft Dynamics® CRM Online Give us three minutes. See how fast you can get your people using CRM. Will you look back on this moment as the turning point? The moment when you ...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: September 2008
Microsoft
Case StudyMicrosoft Dynamics CRM Online - ProCurve Networking by HP Case Study ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...

Tags: CRM, Enterprise Software, HP ProCurve, Microsoft Corp., Microsoft Dynamics

Sponsored by: Microsoft
Date: May 2008
Microsoft
Case StudyMicrosoft Dynamics CRM Online - The Norris Group Case Study At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest...

Tags: Business Operations, Online Communications, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case StudyMicrosoft Dynamics CRM Online - The Linc Group Case Study The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case StudyMicrosoft Dynamics CRM Online - 1888-TRASHIT! Case Study 1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case StudyNetwork Solutions Leader Projects $1.5 Million Savings with Switch to New ERP Founded in 1983, Network Equipment Technologies (NET) is a leader in providing network and voice exchange solutions for government and enterprise customers worldwide. To ...

Tags: Compliance, Network Solutions Inc., Network Equipment Technologies Inc., Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2008
Microsoft
White PaperAutomated Sales Order Processing for Order-to-Cash Performance with ERP Systems Business performance depends on how well a company manages its internal processes. Companies with effective business process management in place are able to analyze key p...

Tags: Business Operations, Sales Strategy, Sales Force Management, Sales, Order-to-cash

Sponsored by: Esker
Date: February 2008
Esker
White PaperEffectively Marketing Your SaaS Offering The Software as a Service (SaaS) and Web application delivery model presents significant new sales opportunities. Demand for SaaS applications are forecasted to grow over...

Tags: Cloud Computing, Software-as-a-service, Software As A Service (SaaS), Software, OpSource

Sponsored by: OpSource
Date: June 2007
OpSource
White PaperTransforming IT into a Valued Business Partner To thrive in today's business environment, technology organizations must transform IT from a perceived cost center to a valued partner that is fully aligned with business...

Tags: Information Technology, Management, PlanView, Strategy

Sponsored by: Planview
Date: February 2007
Planview
WebcastLive Webcast: Putting the Human Touch Back into Lead Generation There are numerous tactics for generating leads these days--everything from the traditional email or phone call to the social media craze. But the real challenge is not n...

Tags: Citrix Systems Inc., Webcast

Sponsored by: Citrix Online
Date: December 2008
Citrix Online
WebcastWebcast: The Future of Marketing: Being Remarkable and the Meatball Sundae Combining two good things does not automatically make one great thing. Case in point: a meatball sundae - Seth Godin's perfect illustration of what you get when your mark...

Tags: Marketing, Marketing Research, Webcast

Company: Citrix Online
Date: December 2008
Citrix Online
WebcastWebcast: Competing in an International Markeplace David Cahn, a former research director for AMR Research and veteran of the manufacturing industry, presents an insightful look at the "risk versus reward" decision proces...

Tags: Business Operations, Supply Chain Management (SCM), Supply Chain, Strategy, Software

Company: CDC Software
Date: October 2008
CDC Software
WebcastMicrosoft Dynamics Webcast: Episode One: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100) The attendee of this webcast will find out how to get the sales solution of the future today. The attendee will learn how to create a connected, collaborative sales team ...

Tags: Connected Corp., Microsoft Corp., Microsoft Dynamics, Sales, Sales Force

Company: Microsoft
Date: September 2008
Microsoft
White PaperSecure Email and Workflow Automation: The Five Critical Questions Financial Institutions Must Ask Are financial institutions failing their customers? Phishing & fraud have become an industry of their own. Are financial institutions protecting consumers when they exch...

Tags: Automation, Compliance, E-mail, Financial Company, Financial Services

Company: DataMotion, Inc.
Date: September 2008
DataMotion, Inc.
Case StudyCasas GEO Extends Information Visibility and Improves Administration and Control of Sales Casas GEO wanted to establish a solid and reliable IT infrastructure to provide information visibility throughout the organization and consolidate up-to-date financial in...

Tags: Administration, Casas GEO, Information Visibility, Sales, Sales Force Management

Company: Oracle
Date: September 2008
Oracle
WebcastClosing the Deal: Online Presentations That Result in Higher Sales Closing deals is an art form. You've got to know your prospects, understand their concerns and speak their language. How do you accomplish this in order to make the sale?...

Tags: Citrix Systems Inc., Prospect, Sales, Sales Force Management, Sales Strategy

Company: Citrix Online
Date: August 2008
Citrix Online
WebcastWebcast: Saving Time, Money and the Environment with Web Conferencing From online meetings and collaboration to sales support and marketing, Web conferencing may very well be the killer application today for businesses of all sizes. After ...

Tags: Environment, Internet, Web, Web Conferencing, Webcast

Company: BNET
Date: August 2008
BNET
White PaperA Guide to Providing Proactive Protection to Consumer Online Transactions This is a guide to help online businesses to proactively protect customers. The whitepaper discusses the impact of the continually growing number of consumers conducting ...

Tags: Authentication, Consumer, Security, VeriSign Inc., Whitepaper

Company: VeriSign
Date: August 2008
VeriSign
Case StudyGruppo Venco Revolutionizes CRM Program With Customer Centric Solution Gruppo Venco wanted to adopt a Customer Relationship Management (CRM) solution that consolidates all customer information in a single dependable, constantly up-to-date so...

Tags: Advertising & Promotion, Software, Sales Strategy, Sales, Oracle Corp.

Company: Oracle
Date: August 2008
Oracle
Case StudyPOWEO Streamlines Business Processes to Improve Customer Satisfaction POWEO wanted to ensure a competitive edge in the residential electricity and gas provider market from its start and manage an increasing volume of potential customers fol...

Tags: Business Operations, Business Process, Customer Satisfaction, Marketing, Marketing Research

Company: Oracle
Date: August 2008
Oracle
WebcastEffective Customer Experience Management Companies of all sizes are increasingly more concerned about the overall effectiveness of their online business. Much can be learned from the traditional Web analytics, ...

Tags: Customer Experience, Effective Customer Experience Management, Webcast

Company: BNET
Date: July 2008
BNET
WebcastWebcast: Expand Your Market Reach More than Ever Before In order to remain competitive in a global economy, effectively expanding your market reach is more important than ever before - and we can help. Listen to thi...

Tags: Citrix Systems Inc., Marketing, Marketing Research, Networking, Telecommunications

Company: Citrix Online
Date: July 2008
Citrix Online
White PaperLeverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation This white paper introduces the concept of a shared two-factor authentication network, and discusses why a shared network for strong authentication is an essential requir...

Tags: Authentication, Benefit, Network, Security, Two-factor Authentication

Company: VeriSign
Date: July 2008
VeriSign
WebcastJuly 10th: Just MASH Marketing: The Customer Reference Mashup Your business is booming. You have a long list of happy customers...but don't know if you have the most current story. Register for and attend this Serena Webinar...

Tags: Finance, Managerial Accounting, Marketing, Mashup, Roi/Tco

Company: Serena Software
Date: July 2008
Serena Software
White PaperAdvertisement Avoidance on Internet: Can Internet Printing Help? While declining click-through rates and banner blindness are raising concerns among internet advertisers, a new advertisement format is gaining momentum slowly, exposure ...

Tags: Advertisement, Internet

Company: Hewlett-Packard
Date: July 2008
Hewlett-Packard
White PaperMarketing Information Systems From a CPG Industry Perspective (CPG) organizations have typically invested in inward-looking information systems, such as supply chain and finance, and have shied away from market information systems. ...

Tags: Information System, Investcorp, Management, Marketing, Marketing Research

Company: Investcorp
Date: July 2008
Investcorp
Case StudyOrthofix Group Srl Improves Market Visibility and Optimizes Supply Chain Processes Orthofix Group Srl wanted to develop a single, secure, and dependable management platform for Orthofix Group companies in Europe with the ability to integrate with the co...

Tags: Enterprise Software, Oracle Corp., Software, Supply Chain, Supply Chain Management (SCM)

Company: Oracle
Date: July 2008
Oracle
Case StudyAdministaff, Inc. Centralizes Sales Processes and Improves Forecasting With CRM Solution Administaff, Inc. is a human resources outsourcing company and one of the leading Professional Employer Organizations (PEOs) in the United States. Administaff, Inc. wante...

Tags: Administaff Inc., CRM, CRM Solution, Forecasting, Sales

Company: Oracle
Date: July 2008
Oracle

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