![]() | Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a...
Sponsored by: Oracle
Date: February 2008 | |
![]() | The Definitive Guide to Midmarket ERP Solutions
An ERP (Enterprise Resource Planning) solution offers businesses big gains, including increased revenues and heightened productivity. And these days, ERP solutions are no...
Sponsored by: Inside ERP
Date: April 2008 |
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![]() | Hosted CRM Vendor Comparison Guide
Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...
Sponsored by: Inside CRM
Date: January 2007 |
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![]() | Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...
Sponsored by: Oracle
Date: August 2007 | |
![]() | CRM Your Salespeople Will Love
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all manageme...
Sponsored by: Oracle
Date: August 2007 |
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![]() | Webcast: The Top 5 Ways to Save Money with CRM
Customer Relationship Management, or CRM, is highly regarded as an excellent solution for making money but often overlooked as an equally effective tool for saving money....
Sponsored by: TechRepublic
Date: December 2008 |
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![]() | Negotiating with Authority
The act of negotiating has several aspects and definitions, including, the "art of the deal", "making the big sale", and "making the right decision", to reference but a f...
Sponsored by: Global Knowledge
Date: August 2008 |
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![]() | Dealing With Specific Types of Difficult People
About 10 percent of the typical workforce falls into the category of "Difficult People." The effects they have on the organization vary greatly, but usually involve low m...
Sponsored by: Global Knowledge
Date: August 2008 |
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![]() | Four Key Elements of Effective Business Communication
We communicate all the time, even when we are not aware of it. We communicate through gestures, body language, facial expressions, and tone of voice as well as through th...
Sponsored by: Global Knowledge
Date: June 2008 |
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![]() | Using the Six Laws of Persuasion in Negotiations
This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately create the attit...
Sponsored by: Global Knowledge
Date: May 2008 |
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![]() | Using Emotional Intelligence in the Technical Professions
In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use it in professional situations. Dr. Greer discusses...
Sponsored by: Global Knowledge
Date: January 2008 |
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![]() | Introduction to Requirements: Critical Details That Make or Break a Project
Requirements exist for virtually any components of a project or task. For example, a project may require specific methods, expertise levels of personnel, or the format of...
Sponsored by: Global Knowledge
Date: June 2007 |
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![]() | Geek-Speak Glossary: A Manager's Guide to IT Terminology
This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff....
Sponsored by: Global Knowledge
Date: March 2007 |
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![]() | What Is Micromanagement? And What You Can Do To Avoid It.
The costs of micromanaging to an organization can be staggering. Learn how to recognize the signs of micromanagement--and how to overcome it....
Sponsored by: Global Knowledge
Date: February 2007 |
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![]() | The New Generation of Microsoft Certifications: What's at the Core?
Microsoft's new certification program is focused and flexible, challenging and credible, and relevant and simple. This white paper provides an overview of the new Microso...
Sponsored by: Global Knowledge
Date: January 2007 |
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![]() | Tips on Applying for and Passing the PMP or CAPM Exam
This white paper outlines the application process for both the PMP® and CAPM® exams, explains the composition of the exam questions, provides tips for successfully passin...
Sponsored by: Global Knowledge
Date: January 2007 |
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![]() | 2007 IT Salary and Skills Survey: What Impacts Salaries?
This report from Global Knowledge details the key factors that impact salaries in the IT industry. It includes a detailed listing of salaries by job function, industry, ...
Sponsored by: Global Knowledge
Date: January 2007 |
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![]() | Effectively Managing Team Conflict
All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflic...
Sponsored by: Global Knowledge
Date: September 2006 |
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![]() | Case Study: Migrating an Enterprise from Lotus Notes to Microsoft Exchange
Wholesale insurance broker Swett & Crawford had been using IBM Lotus Notes for years but it was proving hard to find qualified Notes support and their Notes email reposit...
Sponsored by: USA.NET
Date: June 2008 |
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![]() | Insiders' Guide to Evaluating Remote Control Software
With a clear business case and a promise to make life easier, it is no wonder many organizations have been quick to adopt remote control software. However, in today's com...
Sponsored by: NetOp Tech
Date: November 2008 | NetOp Tech |
![]() | Sales Force Automation Comparison Guide
Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and mar...
Sponsored by: Inside CRM
Date: May 2008 |
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![]() | On-Premise CRM Comparison Guide
If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...
Sponsored by: Inside CRM
Date: May 2008 |
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![]() | How to Drive Adoption of Your SFA Solution
This FREE research article provides Sales and Marketing professionals key drivers for increasing SFA adoption in a slowing economy:
Understanding your current ...
Sponsored by: Inside CRM
Date: September 2007 |
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![]() | Adopting Sales Force Automation Solution Tip Sheet
Accurate sales forecasting & customer relationship management can make or break a business, yet many sales and marketing managers struggle to find the right customer rela...
Sponsored by: Inside CRM
Date: September 2007 |
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![]() | Hosted CRM Vendor Comparison Guide
Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...
Sponsored by: Inside CRM
Date: January 2007 |
|
![]() | MBA Boot Camp
View Available Dates and Locations
This course provides an introduction to the core curriculum of university-level graduate busines...
Sponsored by: Global Knowledge
Date: January 2008 |
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![]() | MCITP: Enterprise Support Technician Boot Camp
View Available Dates and LocationsThis Boot Camp provides the opportunity for IT professionals new to Vista to
obtain Microsoft Cer...
Sponsored by: Global Knowledge
Date: January 2008 |
|
![]() | The Definitive Guide to Midmarket ERP Solutions
An ERP (Enterprise Resource Planning) solution offers businesses big gains, including increased revenues and heightened productivity. And these days, ERP solutions are no...
Sponsored by: Inside ERP
Date: April 2008 |
|
![]() | Live Webcast: Essential Archive Requirements for E-Discovery
Corporate lawsuits are inevitable. When companies are sued, electronic data, and especially email is the first target of legal discovery. With increases in lawsuit freque...
Sponsored by: Dell MessageOne
Date: December 2008 |
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![]() | It's All About the Salesperson: Taking Advantage of Web 2.0
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparab...
Sponsored by: Oracle
Date: August 2008 | |
![]() | Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a...
Sponsored by: Oracle
Date: February 2008 | |
![]() | CRM Your Salespeople Will Love
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all manageme...
Sponsored by: Oracle
Date: August 2007 | |
![]() | Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...
Sponsored by: Oracle
Date: August 2007 | |
![]() | Leading Consulting Engineers Discuss Power Factor, Real Power, and UPS Overload
Read this paper for documentation of expert opinions from leading consulting engineers regarding various power trends that are occurring in the IT industry....
Sponsored by: American Power Conversion (APC)
Date: March 2006 |
|
![]() | TechRepublic Resource Guide: How well are you meeting your customers' needs?
To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs....
Sponsored by: TechRepublic
Date: July 2008 |
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![]() | TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This ...
Sponsored by: TechRepublic
Date: July 2008 |
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![]() | TechRepublic Resource Guide: A firsthand look at successful CRM implementation
CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...
Sponsored by: TechRepublic
Date: July 2008 |
|
![]() | VoIP Hits the Bull's Eye for Sporting Goods Supplier's Call Center McKenzie Sports was experiencing steady growth by acquiring companies and adding facilities. When the sporting goods company added a new site and more users for its Nebra... Sponsored by: ShoreTel |
|
![]() | Microsoft Dynamics® CRM Online
Give us three minutes.
See how fast you can get your people using CRM.
Will you look back on this moment as the turning point? The moment when you ...
Sponsored by: Microsoft
Date: September 2008 |
|
![]() | The Evolution of Asset Management
Asset management - i.e., the acquisition, use, maintenance, modification and disposal of critical assets and properties - is vital to most businesses' performance and suc...
Sponsored by: IBM
Date: March 2007 |
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![]() | Legal Considerations for e-Mail Archiving
Implementing an e-mail archiving system is vital for compliance requirements. However, there are additional benefits: the reduction of e-mail storage needs, better use of...
Sponsored by: Quest Software
Date: October 2008 |
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![]() | Enabling Dynamic Business Processes With BPM And SOA: The Return on Investment Through Operational Efficiency and Business Innovation
IBM commissioned Forrester Consulting to survey 300 business and IT leaders from US and UK to determine the level of common understanding and alignment between business a...
Sponsored by: IBM
Date: September 2008 |
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![]() | Making sense of SOA and today's IT innovations
New business technology initiatives are constantly popping up. But how do they relate to one another, and to your business? This white paper summarizes some of the more i...
Sponsored by: IBM
Date: September 2008 |
|
![]() | Diskeeper 2008 Multimedia Tour
The Diskeeper 2008 Multimedia Tour explains how file fragmentation impacts system performance and how you can determine the level of fragmentation that exists within your...
Sponsored by: Diskeeper
Date: January 2008 | |
![]() | Live Webcast: YouTube's 75 Percent Solution: Closing Down Illegal Videos
Two years ago, illegal use of professionally created video was rampant on the Web, particularly on video sharing sites such as YouTube. Among those most visibly affected ...
Sponsored by: ZDNet
Date: November 2008 |
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