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- Nortel's Loss, Good News for the Enterprise
- As I was reading about Nortel's rerun today, I was thinking that there might be a silver-lining in all of this for enterprise folk. The bad news, of course, was Nortel's $3.4 billion loss reported for the third quarter, its worst loss since 2001....
- Tags: R&D, Nortel Networks Corp., Gowan, Research & Development, Business Operations, Dave Greenfield
- Blog posts 2008-11-10
- Nortel's rerun: Another purge, another restructuring
- Nortel's rerun: Another purge, another restructuringIntellectually?The R&D for one business unit is so different from the R&D for another business unit that it makes sense to split R&D and assure there's no coordination.Okay.Quoting:As part of that effort the company has announced today that it is moving to a business unit...
- Tags: Research & Development, R&D, Nortel Networks Corp., Intellectually
- Discussion threads 2008-11-10
- Nortel's rerun: Another purge, another restructuring
- Nortel on Monday purged its executive ranks--Chief Marketing Officer Lauren Flaherty, Chief Technology Officer John Roese, Global Services President Dietmar Wendt and Executive Vice President Global Sales Bill Nelson are all leaving Jan. 1--and announced yet another restructuring amid a weak earnings. Continuity and Nortel are two...
- Tags: Nortel Networks Corp., Real Estate, Recruitment & Selection, Workforce Management, Payroll Solutions, Business Operations, Human Resources, Larry Dignan
- Blog posts 2008-11-10
- Oil and Gas Facilities Company Enhances Business Operations Through Resilient Data Network
- Petrofac wanted to enhance business productivity by implementing a state-of-the-art, highly resilient network and data centre in Petrofac's brand new HeadQuarters HQ building. Petrofac deployed an actively resilient network built on Nortel Ethernet Routing Switch 8600s at the core and Nortel Ethernet Routing Switch 5520s at the edge. Issue resolution,...
- Tags: Data Network, Oil, Network, Nortel Networks Corp., Strategic Planning, Networking, Strategy, Management
- Case studies 2008-10-09
- Gigabit Ethernet Suits Madura Coats Facility
- As a major manufacturer in a highly competitive global industry, Coats Ltd has an ongoing requirement to keep its operations running as efficiently as possible. This includes investments in industrial process machinery as well as in information technology that helps the company's administrative sta. work together as effectively as possible....
- Tags: Network, Nortel Networks Corp., Gigabit Ethernet, Ethernet, Network Technology, Networking
- Case studies 2008-09-22
- Nortel whacked by currency, carrier spending, delays
- The technology confession season continues. Next up to bat is Nortel, which lowered its third quarter revenue targets because it is seeing "significant pressure" as telecom carriers cut back on spending and enterprise customers curb IT spending. Bottom line: Nortel all resources is now expecting revenue of...
- Tags: Revenue, Nortel Networks Corp., Carrier, Ethernet, Operational Accounting, Telecommunications, Networking, Finance, Larry Dignan
- Blog posts 2008-09-17
- Advanced Customer Interaction Platform Enables BPO to Deliver Improved Contact Center Efficiency and Better End User Experience
- Firstsource Solutions wanted to provide them with an Interactive Voice Response IVR system that would enable the company to offer advanced self-service functionality for one of its clients. Based on the Nortel Media Processing Server MPS 500, Firstsource was able to implement an advanced IVR solution that delivered a more...
- Tags: BPO, Nortel Networks Corp., Contact Center, IVR, Interactive Voice Response (IVR), Business Process Outsourcing (BPO), It Operations
- Case studies 2008-09-17
- Russian Outsourced Call Centre Improves Service With Latest IP Technology
- Wilstream wanted to improve contact centre capability in order to offer a higher level of service to clients. Wilstream deployed a new 200-agent contact centre at Wilstream's new offices in Moscow, in addition to the company's existing 200-agent contact centre, also in Moscow. A Nortel Communication Server 1000 with CallPilot...
- Tags: Nortel Networks Corp., Outsource, IP, Russian Outsourced Call Centre, Interactive Voice Response (IVR), Call Centers, It Operations
- Case studies 2008-09-15
- Emily Cooperative Telephone Company Paves Way for New Services for End Users in the Midwest
- With legacy gear that was being discontinued and a growing demand for converged, high-bandwidth services, Emily Cooperative Telephone Company sought a solution that would avoid a forklift upgrade yet would still provide new services. To address their growing needs, Emily Cooperative Telephone Company deployed a Nortel solution including the Communication...
- Tags: Phone, Nortel Networks Corp., Telephony, VOIP, Telecommunications, Networking
- Case studies 2008-09-12
- Police Force Enables Compliance Through Next-Generation Communications
- Thames Valley Police wanted to enable the general public to contact police via different methods, to meet Home Office directives and agreed internal targets. Thames Valley Police deployed full upgrade to a highly secure and robust data network, utilising the Nortel Ethernet Routing Switch 8600 portfolio, upgrade of multiple Meridian...
- Tags: Nortel Networks Corp., Compliance
- Case studies 2008-07-30
- Intelligent Call Routing Over IP Boosts Efficiency Levels for Police Force
- Humberside Police needed to improve call handling through a stable call centre platform. Humberside deployed a new IP contact centre across two sites, with the Nortel Contact Center acting as a front-end switchboard. Two Nortel Communication Server 1000s and two Nortel Contact Center Manager Servers delivered this functionality to call...
- Tags: Nortel Networks Corp., IP
- Case studies 2008-07-30
- Delivering World-Class Customer Service With Every Interaction
- Blue Cross and Blue Shield of Kansas City BCBSKC is the largest and only local commercial carrier. BCBSKC faced a number of challenges in achieving its business, customer service and IT goals. Its network and communications systems were severely outdated and did not provide the flexibility or resiliency required to...
- Tags: Blue Cross Blue Shield, Nortel Networks Corp., Product Marketing, Investment, Customer Relationship Management (CRM), Networking, Marketing, Finance, Enterprise Software, Software
- Case studies 2008-07-29
- TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300)
- This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges PBXs interoperate with Microsoft Office Communications Server 2007 and how Communications Server 2007 integrates with the breadth and depth of the Nortel Unified Communication products, such as Converged Office, Multimedia Conferencing 5.0, Nortel UC Integrated Branch, and...
- Tags: Interoperability, Webcast, Nortel Networks Corp., Communications Server, Microsoft TechNet, Telephony, Networking
- Webcasts 2008-07-17
- Converged Voice and Data Solution Revolutionises Efficiency and Productivity for FE College
- Clydebank College wanted to harness the latest IP technology to create a sophisticated yet flexible communications solution. One which would deliver data services for up to 10,000 students and 300 staff, plus IP telephony capability for staff as well. In addition, they wanted a complete wireless network, including wireless IP...
- Tags: Nortel Networks Corp., Voice, IP, VOIP, Network Technology, Telecommunications, Networking, Telecom & Utilities, Wireless
- Case studies 2008-07-16
- Journalists Get the News Out Faster With Unified Communications
- Ringier AG, the largest publisher and media organization in Switzerland, wanted to take advantage of the latest communication and collaboration tools to accelerate the flow of information between employees and business units. Off late, Ringier deployed a Converged Office solution from Nortel and Microsoft. Built on fully integrated technologies, the...
- Tags: Nortel Networks Corp., Unified Communications, Microsoft Corp., Collaboration, Groupware, Enterprise Software, Software
- Case studies 2008-06-30
- Putting the Most Advanced IT Tools Into the Hands of Top-Notch Healthcare Talent
- Santa Cabrini Hospital wanted to attract the most skilled healthcare professionals in every discipline by offering them a hospital environment with the most advanced technology available - thereby offering patients the most excellent care possible. The Hospital deployed a fully-integrated, end-to-end Nortel solution to help deliver to its patients the...
- Tags: Nortel Networks Corp., Information Technology, Health Care, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources
- Case studies 2008-06-03
- excelleRx, the Market Leader in Pharmaceutical Hospice Care, Relies on Experts to Create a World-Class Contact Center
- An essential part of excelleRx operations is having its network always available and operating at peak efficiency. Given the critical nature of its business, excelleRx required a best-in-class implementation that would enable continuous and uninterrupted call volume while seamlessly aligning with its business objectives. Nortel provided end-to-end, turnkey Global Services,...
- Tags: Nortel Networks Corp., Leader, Call Centers, Servers, It Operations, Hardware
- Case studies 2008-05-30
- Can Nortel pull an AMD on Cisco?
- Can Nortel pull an AMD on Cisco?What's the First alternativeYou state "Customers are looking for a viable second alternative to Cisco."What is their viable first Alternative?RE: Can Nortel pull an AMD on Cisco?Yes not surprisingly.There are some real architectural reasons why Cisco switches are energy hogs, so they have a...
- Tags: Nortel Networks Corp., Cisco Systems Inc., Advanced Micro Devices Inc.
- Discussion threads 2008-05-22
- Can Nortel pull an AMD on Cisco?
- Nortel is apparently trying to take a page from AMD's old playbook and sneak up on its much-larger rival-Cisco. Just a few years ago-it's hard to believe given AMD's recent execution issues-but AMD snuck up on Intel and gave it fits. Intel was off its game. AMD...
- Tags: Nortel Networks Corp., Cisco Systems Inc., Advanced Micro Devices Inc., Larry Dignan
- Blog posts 2008-05-21
- Nortel Demos Virtual World Platform
- Nortel Demos Virtual World PlatformSpell check works ...Hey Dave, great article on Nortel and their presentation. Only one issue though. It would help if you spelled Ottawa correctly. it is, after all, our nations capital!
- Tags: Nortel Networks Corp., Virtual World Platform
- Discussion threads 2008-05-16
White Papers and Webcasts
This video provides an overview of Intel's Unit Level Traceability (ULT) system, a technology developed to address the complexities that exist with the introduction of new manufacturing technologies in Assembly/Test in Intel. Video playing time is 4 minutes.
