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IT services company (2 results)
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- Unstructured transparency - the management methodology that pulls us through the crunch?
- I've just spent a couple of fascinating days at the HCL Global Meet in Orlando, Florida. As the name suggests this was a very international gathering of HCL's partners, clients, staff and thoughtleaders in the management and collaboration space. I've written before about...
- Blog posts 2008-11-19
- Can flagging industries be replaced by BPO services?
- President-Elect Obama is facing a massive task to redeploy workers in consolidating and declining industries, such as automotive manufacturing. Could creating BPO jobs we an answer? Could the USA become a competitive BPO location? by Phil Fersht
- Blog posts 2008-11-16
- ITIL V3: Making Business Services Serve the Business
- ITIL V3, the latest version of the IT Infrastructure Library ITIL, represents a significant advancement for the practice of Business Service Management BSM. Changes in ITIL V3 include the restructuring of the library into a service lifecycle framework with lifecycle stages that include Service Strategy, Service Design, Service Transition,...
- White papers 2008-11-12
- The change imperative: It's back-to-basics time
- It's about accepting we now operate in a global economy and that we are competing at a level where we need to work as hard, and as smart, as the next nation. I hope President-Elect Obama can help instill a new work culture in the US. by Phil Fersht
- Blog posts 2008-11-10
- ITIL requires better log management and analytics to gain IT operational efficiency, accountability
- Because the business of IT supporting a business is relatively new, we are still trying to grow and mature those frameworks of what we all agree upon is the best way to handle things. ... When people look at ITIL, organizations assume that it's something you can simply purchase and...
- Blog posts 2008-11-06
- Vmware-Making your Business Disaster Ready with Virtual Infrastructure
- Using virtualization for disaster recovery allows companies to extend the disaster coverage to more applications while reducing the recovery time and making the process more reliable. To learn more about business continuity solutions with virtual infrastructure, download the whitepaper.
- White papers 2008-11-05
- Vmware-Better business continuity with Vmware virtual infrastructure
- Implementing plans to ensure business continuity for key IT services is an essential requirement for organizations today. Downtime of important applications is a costly proposition and extended downtime can even be fatal—industry research finds that a significant number of companies that that experience extended interruption to IT services...
- White papers 2008-11-05
- ITIL® Service Lifecycle: Service Strategy
- View Available Dates and LocationsIn this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Service Strategy phase of the Service Lifecycle. You'll focus on managing and controlling the activities and techniques within the Service Strategy stage, not the detail...
- Training 2008-11-01
- ITIL® Service Lifecycle: Continual Service Improvement
- View Available Dates and LocationsIn this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Continual Service Improvement CSI phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the CSI stage,...
- Training 2008-11-01
- ITIL® Service Capability: Planning, Protection, and Optimization
- View Available Dates and LocationsIn this course, you will be immersed in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Planning, Protection, and Optimization of services and service delivery. You will focus on the operational-level process activities and supporting methods and...
- Training 2008-11-01
- ITIL® Service Lifecycle: Service Design
- View Available Dates and LocationsIn this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Service Design phase of the Service Lifecycle. You will cover management and control of the activities and techniques within the Service Design stage, not the...
- Training 2008-11-01
- ITIL® v3: Managing Across the Lifecycle
- View Available Dates and LocationsThis is the final module of the Service Lifecycle and/or Service Capability Intermediate courses that lead to the ITIL Expert in IT Service Management recognition. In this course, you'll be immersed in the contents of the ITIL V3 publications. You'll focus on business,...
- Training 2008-11-01
- Offshore BPO (zip)
- Complete explanation of BPO companies and following types of BPO companies in specific. BPO companies are categorized as follows: Offshore BPO Companies, Onshore BPO Companies, Near Shore BPO Companies. This version is the first release on CNET Download.com.
- Software downloads 2008-10-29
- Gathering clouds brew up a storm
- With all kinds of cloud announcements promised at Microsoft PDC next week, rival vendors Amazon and Rackspace have tried to steal a little early thunder with some announcements of their own. This is the beginning of a titanic struggle to establish the top cloud providers, and this week's announcements have...
- Blog posts 2008-10-25
- Oracle Blends Managed Services With OnDemand Pricing
- Growing businesses are increasingly realising that Managed Services offer a scalable, flexible route forward. This whitepaper explores Oracle Managed Services offerings for PeopleSoft and Siebel, and sees how they can deliver an easier deployment, with on-demand pricing.
- White papers 2008-10-23
- IT services spending in UAE increased 41% in 2007 to nearly $791 mln
- According to a recent IDC study, IT services spending in UAE increased 41% year on year in 2007 to nearly $791 mln. While 2006 saw infrastructure-related services, such as hardware and software installation and support, making up the largest portion of the IT services market, the situation changed in 2007...
- Blog posts 2008-10-19
- Western European IT services market will grow 4.8% in 2008-2012
- According to a recent study published by IDC, the Western European IT services market will grow 4.8% in 2008-2012, to reach $249 billion by 2012. Despite the economic downturn, higher demand for outsourcing combined with the increasing externalization of custom application developments will drive IT services spending upwards by 5% in...
- Blog posts 2008-10-18
- ITIL - Service Approach for Siemens Enterprise Communications
- The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how Siemens is taking the ITIL model and using it to drive portfolio and proposition development, alongside global service delivery capabilities....
- White papers 2008-10-08
- Business Continuity in a Virtual Environment
- Are you prepared for virtual environment outages that affect business continuity? What are the potential threats in virtual systems? This webcast covers the strategies and approaches for protecting your virtual environment--including hypervisors. virtual machines, and physical hosts--to help you assess and select the appropriate high availability...
- Webcasts 2008-09-30
- Oracle, the Innovation Company: Core Innovation, Fusion Applications' Debut, and Why It's All Up to AIA
- If I had to distill a vast and complex product strategy into a single, admittedly simplistic description, Oracle of late would have been known as a company that innovates through acquisition: This has been largely true since Oracle's acquisition binge started five years ago. And until now innovation through acquisition...
- Blog posts 2008-09-24
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