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- Open source looks to catch the falling knife
- Open source looks to catch the falling knifeMajor vendors going for SaasShow me a profitable business application-as-a-Service SaaS company.There is a lot of trade talk about the success of Salesforce.com. Here is a company with a $3.2BN market cap as of Oct 26, 2008 currently trading at 24 down from...
- Tags: IT Management, Sales force management, BMC Software Inc., open source
- Discussion threads 2008-11-05
- Live Webcast: Reduce Your Costs and Prepare for Tomorrow with BMC CONTROL-M
- In IT, many datacenters accommodate more than one scheduling solution, often deploying one for each of their major platforms and applications. While historically this approach has offered good automation capabilities for specific platforms, it is now apparent that it is not only costly, but fails to accomplish the automation efficiencies...
- Tags: BMC Software Inc., Webcast, BMC CONTROL-M, It Management, It service Management
- Webcasts 2008-07-08
- CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client
- CGI Group Inc. is one of the largest IT and business process service firms in North America. The company wanted to improve process for resolving application problems for CGI's top client. CGI Group deployed BMC software for its solution and implemented BMC Application Problem Resolution system to quickly reveal root...
- Tags: BMC Software Inc., Customer Satisfaction, CGI Group Inc., Telecommunications, It Management, It service Management
- Case studies 2008-06-01
- Fujitsu Transaction Solutions Minimizes Downtime and Drives Out Costs With BMC Application Problem Resolution
- Fujitsu Transaction Solutions Inc. is a lifecycle solutions provider of hardware, software, and services for consumer transaction environments in North America. The company needed to lower support costs and improve the reliability of GlobalSTORE, the company's Windows-based retail application, by minimizing the difficulties associated with supporting myriad, site-by-site customized variants....
- Tags: BMC Software Inc., Downtime, Fujitsu Ltd., It Management, It service Management
- Case studies 2008-06-01
- Largest U.S. Integrated Direct Marketer of Consumer Electronics Maintains Hundreds of Customized Enterprise Applications With BMC Application Problem Resolution
- Crutchfield Corporation is the nation's first integrated marketer of consumer electronics products. The company needed to streamline integration, migration, upgrades, and general problem resolution for an exceptionally complex, proprietary, 250-application enterprise system. Crutchfield deployed BMC systems for its solution and implemented BMC AppSight Application Problem Resolution System to swiftly pinpoint...
- Tags: BMC Software Inc., Consumer Electronics, Electronics, Enterprise Application, It Management, It service Management
- Case studies 2008-06-01
- University Closes Information Gap With BMC Service Desk Express Suite
- Liverpool John Moores University is a city-based university, with more than 27,000 students studying 200-plus courses at undergraduate and postgraduate levels. The University needed a flexible and sophisticated service desk solution to replace a number of disparate systems. The University deployed BMC software for its solution and implemented BMC Service...
- Tags: Service Desk, BMC Software Inc., Liverpool John Moores University, It Management, It Services, It service Management
- Case studies 2008-05-01
- The Regence Group Provides Information to 6,000 Users With BMC Remedy Knowledge Management
- The Regence Group is the Pacific Northwest's largest affiliation of health care plans. The Group needed an easy-to-implement knowledge management solution that had faster and easier searches, and was easy to use for all types of users. The Regence Group deployed BMC systems for its solution and implemented BMC Remedy...
- Tags: BMC Software Inc., Remedy Corp., Regence Group, Knowledge Management, Business Intelligence, It Management, Strategy, Enterprise Software, Software, Data Management, It service Management, Management
- Case studies 2008-05-01
- Ensuring Premium Data Quality and Precision at One of Switzerland's Leading Health Insurance Providers
- CONCORDIA AG is one of Switzerland's top five health insurance companies. The company wanted to ensure complete data quality and integrity across its production and development environment. The challenge was to introduce new DB2 database definitions and structures into production without errors occurring. CONCORDIA deployed BMC software for its solution...
- Tags: BMC Software Inc., Health Insurance, Data Quality, Health Care, IBM DB2, It Management, Databases, It service Management, Enterprise Software, Software, Data Management
- Case studies 2008-04-01
- BMC buys BladeLogic, eyes data center automation
- BMC said Monday that it will buy BladeLogic, which specializes in automating data centers, for $800 million, or $28 a share. The news comes on the heels of a bevy of data center announcements from HP, which is hoping enterprises go for its data center as a...
- Tags: BMC Software Inc., Data Center, BladeLogic, Automation, Data Centers, Blade Servers, It Management, Storage, Hardware, Data Management, Servers, It service Management, Larry Dignan
- Blog posts 2008-03-17
- Vodafone Turns to the BMC Remedy IT Service Management Suite to Streamline Its Service Support Infrastructure
- Vodafone was awarded the third Australian mobile telecommunications carrier license in December 1992. Vodafone wanted a solution suite to manage companywide incident management and change management workflow, as well as associated service levels and assets. Vodafone turned to the BMC Remedy IT Service Management Suite to help it identify and...
- Tags: BMC Software Inc., Service Management, Vodafone Group Plc., Streamline, Remedy Corp., Change Management, It Management, Tools & Techniques, Management, It service Management
- Case studies 2008-03-01
- BMC Remedy IT Service Management Suite Rings in Service Improvements
- Telkomsel is the leading operator of cellular telecommunications services in Indonesia. Telkomsel wanted an IT service management solution based on IT Infrastructure Library ITIL best practices to provide a platform for improved customer service. The company deployed BMC software for its solution and implemented BMC Remedy IT Service Management Suite...
- Tags: BMC Software Inc., Service Management, Remedy Corp., Telkomsel, It Management, ITIL, It service Management, It Services
- Case studies 2008-03-01
- BMC Performance Manager Delivers Over $3.2 Million in Benefits Annually
- The BMC customer, based in the United States, rapidly became the leading source of vehicle history information for buyers and sellers of used cars, as well as for dealerships. To deliver the best possible service to its customers, the BMC customer must provide consistent Web-based access. When a client is...
- Tags: BMC Software Inc., Performance, Benefit, International Data Group, BMC Performance Manager, It Management, It service Management
- Case studies 2008-03-01
- Quickly Pinpoint and Resolve Problems in Windows and .NET Applications
- Whether you are developing Windows/.NET apps or supporting them, an automated problem resolution process will allow your organization to build more new functionality, execute more tests, accelerate the release of higher-quality applications, and resolve issues faster - all the while maintaining or reducing project costs.
- Tags: BMC Software Inc., Microsoft .NET, Microsoft Windows, It Management, It service Management
- White papers 2008-02-01
- Helping to Keep the UK's Defence Technology Assets at a State of Readiness
- Defence Equipment and Support (DE&S) equips and supports the UK's armed forces. The company needed to devote more and more resources to manage the system. The challenge was to replace it with a solution that was more user-friendly, adaptive, and cost-effective. After extensive competitive analysis, DE&S deployed BMC software for...
- Tags: Asset, BMC Software Inc., It Management, It service Management
- Case studies 2008-02-01
- Non-Disruptive Backups and Migrations Enhances European Patent Protection and Management
- The European Patent Office grants European patents. The EPO carries out searches and substantive examinations on a steadily rising number of European patent applications and international applications filed under the Patent Cooperation Treaty. The European Patent Office EPO needed to support up to 60 million patents documents and 800,000 patents...
- Tags: BMC Software Inc., Patent, Backup, Migration, European Patent Office, It Management, It service Management
- Case studies 2008-02-01
- Adding Value to BMC Performance Manager With BMC ProactiveNet Analytics
- As a BMC customer, one has come to rely on BMC Performance Manager formerly BMC PATROL to help ensure the optimal performance and availability of the critical business services. Now, one can get even more value from the BMC Performance Manager implementation through the integration of BMC ProactiveNet Analytics. BMC...
- Tags: BMC Software Inc., ProactiveNet Inc., Performance, Analytics, It Management, It service Management
- White papers 2008-01-15
- DANONE Reduces Rollout Time for BMC Service Desk Express by 66 Percent With BMC Alignability for Service Desk Express
- Groupe DANONE is a Fortune 500 company and one of the most successful healthy food companies in the world. The company wanted to harmonize diverse IT processes and roll them out across the entire Northern Eastern and Central Europe. DANONE deployed BMC systems for its solution and implemented BMC Service...
- Tags: Service Desk, BMC Software Inc., DANONE, Groupe DANONE, It Management, ITIL, It Services, It service Management
- Case studies 2008-01-01
- Can You Believe in ROI?
- Demonstrating ROI is particularly important because most IT organizations are focusing their attention on becoming a source of business value, equal to other revenue-generating departments in the company. This approach requires a heightened focus on the value of every dollar IT spends, and the ability to describe value in terms...
- Tags: BMC Software Inc., Information Technology, ROI, Demonstrating ROI, Roi/Tco, It Management, Finance, Managerial Accounting, It service Management
- White papers 2007-12-03
- Application Problem Resolution in a J2EE Environment
- This paper explains how the BMC AppSight Problem Resolution System automates the problem resolution process in J2EE environments, and outlines the most common J2EE application problems.
- Tags: BMC Software Inc., Problem Resolution, J2Ee, It Management, Middleware, Enterprise Software, Software Development, Software/Web Development, It service Management, Software
- White papers 2007-12-01
- Eliminate Hidden Processes that Sap Up to 40% of Developers' Time
- Are time constraints pressuring your development, QA, and support resources to cut corners on software quality? If so, your company's not alone. According to a commissioned study conducted by Forrester Consulting on behalf of BMC Software, "...problem resolution is a major time-sink for developers and a drain on...
- Tags: BMC Software Inc., Developer, Problem Resolution, SAP AG, It Management, It service Management
- Webcasts 2007-11-12
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