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10 classic clueless-user stories

Recounting the amazing antics of end users can be one of the best ways for support techs to let off a little steam and keep their sense of humor intact. Here are some member-submitted doozies. This download is also available as an entry in our 10 Things blog.

Tags: TechRepublic Inc., Blogging, Internet

Download resources 2008-11-26

Automated invoice template

If you're looking for a convenient, no-frills way to generate invoices, this template may be just what you need. It prompts for client information, includes a table for listing charges, and calculates taxes and totals for you.For instructions on how to create your own Word invoice template, see this entry...

Tags: TechRepublic Inc., Invoice, Taxes, Microsoft Word, Word Processors, Free Trade, Microsoft Office, Blogging, Financial Planning, Finance, Office Suites, Software, Internet

Download resources 2008-11-25

TechRepublic's Geek Gift Guide 2008

Even when economic times are tough, technology geeks love to give and receive gadgets. And despite budget constraints, geeks still want the best gadgets. TechRepublic has brought together reviews and photos of some of the best geek gifts on the market for the 2008 holiday shopping season. From...

Tags: TechRepublic Inc., Geek, Cloud Computing

Download resources 2008-11-19

Participate in the TechRepublic Smartphone webcast now

Just a heads-up that I will be participating in the Smartphone Applications and Services over on TechRepublic in a minute or so (starting at 11 am PST) so if you are interested in talking about mobile phones or participating in this live webcast please join me, Josh, and the others....

Tags: TechRepublic Inc., Webcast, Smart Phone, Smart Phones, Cellular Phones, Handhelds, Consumer Electronics, Personal Technology, Hardware, Matthew Miller, Smartphone

Blog posts 2008-11-13

TechRepublic Resource Guide: Data Backup and Recovery

When it comes to administrative tasks, knowing what NOT to do is sometimes more important than knowing what you should do. Such is the reason for leading off this TechRepublic Resource Guide with Peter Herbener's piece on "worst practices" for backing up your mission-critical data. The informative articles included here...

Tags: TechRepublic Inc., Dell Computer Corp., Recovery, Data Backup, Dell EqualLogic, Backups

White papers 2008-11-12

TechRepublic Resource Guide: Data Storage for the Enterprise

This TechRepublic Resource Guide is a great starting point if you're looking to expand your storage capacity but aren't sure how. It compares the pros and cons of various technologies and explores the types of decisions you'll need to make when traversing today's storage marketplace. Titled "Data Storage for the...

Tags: TechRepublic Inc., Data Storage, Dell EqualLogic, Storage, Hardware

White papers 2008-11-11

TechRepublic Resource Guide: Disaster Planning and Recovery

You may already have a general idea for how you'll keep your organization operating in the event of a disaster. But this free TechRepublic Resource Guide will help you fill in the gaps and create a holistic strategy that includes weighing in human factors and developing a crisis communications...

Tags: TechRepublic Inc., Disaster Planning, Dell Computer Corp., Recovery, Dell EqualLogic, Disaster Recovery, Data Management

White papers 2008-11-07

Top 10 U.S. college programs for IT

This TechRepublic Special Report features our list of 10 "can't miss" undergraduate IT programs in the United States. These IT business education programs are aimed at students who want to get on the CIO career track, which includes IT professional roles such as support professional, network administrator, project manager, IT...

Tags: TechRepublic Inc., Information Technology, Strategy, Management

Download resources 2008-10-31

Live Webcast: Information Assurance - Keeping Your Documents Secure

The need to keep your organizations business critical information confidential by restricting distribution and preventing unauthorized disclosure of this information is imperative. Discover how Adobe Acrobat 9 can help protect your organization's sensitive information by helping provide document control and security, addressing issues such as encryption, document authenticity, passwords, redaction,...

Tags: Adobe Systems Inc., TechRepublic Inc., Webcast, Security

Webcasts 2008-10-29

IT pros sound off on job-related health risks

In August 2008, we surveyed 3,599 TechRepublic members to learn about the health and safety concerns they face on the job as IT professionals. We're quite familiar with some of these dangers such as repetitive motion injuries, but we were surprised to learn that many IT pros...

Tags: Job, TechRepublic Inc., Information Technology, Health Care, Vertical Industries, Benefits, Healthcare, Strategy, Enterprise Software, Software, Human Resources, Management

Download resources 2008-10-15

Is IT hazardous to your health?

Stress, burnout, and work/life balance are examples of employee issues you'll find in any work environment. However, IT pros may encounter a few extra health problems -- such as repetitive stress injuries, illness resulting from contact with user-borne viruses, eye strain, severe dust allergies, and possible exposure to toxic substances....

Tags: TechRepublic Inc., Information Technology, Health Care, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources

Download resources 2008-10-15

Smooth out the process with this employee termination checklist

Create a smoother employee termination process by customizing this downloadable checklist to make sure all necessary issues, from technology access to payroll documentation, have been addressed. Terminating employment is not a pleasant experience. Great should be taken to handle the process thoroughly and professionally. You can create...

Tags: Checklist, TechRepublic Inc., Termination, Payroll, Workforce Management, Payroll Solutions, Operational Accounting, Human Resources, Finance

Download resources 2008-09-30

TechRepublic Resource Guide - IP-PBX Technical Strategies

This TechRepublic Resource Guide lists useful strategies for deploying an IP PBX. Download this guide to learn more about: How you can easily make the switch to IP PBX The pros and cons of combining data and voice networks The four obstacles...

Tags: TechRepublic Inc., PBX, Telephony, VOIP, Network Technology, Networking, Telecommunications

White papers 2008-09-30

TechRepublic Resource Guide - VoIP Best Practices

This TechRepublic Resource Guide will help you determine what you need to know to get the most out of your VoIP system. Download this guide to learn more about: Advanced VoIP features your business needs Best practices to improve VoIP management ...

Tags: TechRepublic Inc., Telephony, VOIP, Telecommunications, Networking

White papers 2008-09-29

Prepare for e-discovery requests: How to avoid disastrous legal sanctions and fines

When companies are hit with a lawsuit, IT leaders are often ill-prepared for an e-discovery request. For instance, does your company have formal e-discovery policies? Do you know what data to store and how long to store it? IT leaders who stumble trying to answer these questions may be setting...

Tags: Sanction, TechRepublic Inc., Data Management, Strategy, Management

Download resources 2008-09-04

E-discovery: How prepared are IT leaders?

When electronically stored information ESI is subject to discovery, it is referred to as e-discovery, and it must be located, secured, and searched for use as evidence in a trial. In August 2008, we conducted a Web-based survey of 711 TechRepublic members to better understand how companies...

Tags: TechRepublic Inc., Information Technology, Leader, Marketing Research, Marketing

Download resources 2008-09-02

Bubba

Arguably the most infamous product to ever come out of Redmond was Microsoft Bob. Bob was Microsoft's attempt to create an easier to use interface for Windows 3.1 and Windows 95. It was the Edsel of software. Here's a parody of Bob called Bubba. Bubba takes a...

Tags: TechRepublic Inc., Microsoft Windows 3.1, Bubba, Microsoft Windows, Operating Systems, Software

Download resources 2008-08-27

IT Dojo: Common mistakes to avoid when you’re installing Linux software

The release of Ubuntu and other user-friendly distributions has bolstered Linux's popularity among IT pros and end-users alike. Yet Linux neophytes can still stumble over common tasks, like installing new software. In this IT Dojo video, Bill Detwiler discusses common mistakes people make when they're trying to add new Linux...

Tags: Linux Software, Information Technology, Strategy, UNIX, Operating Systems, Software, Management, TechRepublic Inc., it dojo, linux, bill detwiler, open source, ubuntu, apt, rpm, yum, yumex, operating system

Videos 2008-08-25

10 Tech Skills You Should Develop Over the Next Five Years

If you want a job where you can train in a particular skill set and then never have to learn anything new, IT isn't the field for you. But if you like to be constantly learning new things and developing new skills, you're in the right business. In the late...

Tags: TechRepublic Inc., Skill, Tcp/Ip, Internet, Workforce Management, Network Technology, Operating Systems, Servers, Networking, Human Resources, Software, Hardware

White papers 2008-08-20

11 Qualities of Successful IT Managers

To succeed as an IT manager, and to advance your career into the executive sphere, you need some very specific traits--11 to be exact. From needs assessment to team building, read this TechRepublic guide for a description of the skills you need to be at the...

Tags: TechRepublic Inc., IT Manager, Team Management, Professional Development, Games, Management, Career, Personal Technology

White papers 2008-08-20